No we dont. We only charge when you have accepted the quotation.

No we use a flat rate. So if you contact us on a Sunday evening, the rate will be the same as on Monday morning.

No we deal directly with you the client. We do however prepare all the required documentation for the insurance claim with supporting documentation and photos.

Yes we are a COD company. This means that we require proof of payment once we have completed the work.

Yes we do. We offer 3 months guarantees on workmanship, and normally 12 months on material, except in the case of geysers which carry a 5 year warranty.