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Pumber

Our plumbers hard at work

A plumber offering free call-out fees in the greater Gauteng area. Backed by a full after-sales team on standby all hours of the day or night is the type of service most people are not used to anymore. Our teams offer a fast and friendly service by answering questions and looking at alternatives for clients to avert a reoccurrence of the same issue in the future. These are just some of the basic benefits when dealing with us.

An honest straightforward plumbing service that does not cost you a liver or kidney is what most people looking for. And that is what we offer. A straightforward hardcore plumbing service with a smile. Our teams are highly skilled individuals that have seen it all and lived to tell the tale. They can elaborate for days on end on how they figured out what the root cause for a solar geyser was that did not heat up.

Let’s take the time and look at all the departments in our business and discuss the smaller details.

Our back-office staff is fully equipped with plumbers and electricians that assist plumbers and electricians on the road. These individuals have more than ten years of experience on the road as plumbers and electricians. They are also assisted by vendors and suppliers with technical information. Always keeping up to speed with the latest technologies the industry offer is their goal.

They assist with technical advice and input. Apart from this fact they coordinate teams on the road and dispatch more teams to problematic jobs to have them resolved as fast as possible. This is because we offer same-day service, so speed is a factor for us. Coordination between clients and artisans is what keeps them busy the whole day. When we have done a repair that went pear-shaped, you will be speaking to these guys.

They despatch the plumbers and electricians and will be in constant contact with you until the issue is resolved. Being able to assist on a technical level is what adds benefit to not only the client but also the artisan on the road. Because with this system we can easily with the aid of more specialized technical assistance resolve a complex issue in record time.

The artisans on the road are equipped with most of the replacement parts required for most repairs. This time is now cut in half between having to first fetch replacement parts in order to perform a repair. Thus, fuel costs are now also minimized. Apart from this fact, the artisan can do the repair while you wait. This is a major benefit to clients as most people today just simply don’t have the time to wait around for a plumber or electrician. Your time is money, and we respect that.

The artisans on the road are highly skilled individuals that are fully qualified and certified, which means that they understand every plumbing and electrical problem intimately and can easily detect the faulty part and do the part swap out while you wait. These guys only use original replacement parts.

Why might you ask? Well, simple we don’t want to come back to redo the job because of inferior parts. We rather get the original and fit that for you. Our clients are being honoured this way and we believe as a company you deserve only the best.

Some of the typical issues our plumbers and electricians face daily.

Our teams are confronted with a wide range of plumbing and electrical issues daily. And we will have a closer look at some of these issues:

Blocked drain cleaning

Daily we are confronted with blockage of some sort or nature. Our teams carry all the tools required to open drains. It is very satisfying to see the drain water lowering as it gets unblocked. Most normal people will not understand the acceleration in this. However, it is extremely satisfying for any plumber that is worth his weight in salt. We use pretty advanced equipment to do this in record time like drain jetting machines, coil systems, and everyday standard rodding eye equipment.

Blocked toilet cleaning

With blockage located only at a toilet and not in the sewer main line can become challenging. We have some of the niftiest tools to do this very fast. Especially if you are located in a block of flats where it is difficult to get to the toilet exhaust. We have spring coils that will clime into the main sewer line through your toilet pan without leaving a mark. Summed up in one word, wow.

Blocked shower cleaning

Blocked showers are normally filled with hair. As the hair tries to make its way down the waste pipe can become trapped by a sharp edge causing it to attract more debris flowing down the pipe. Eventually, with accumulation over a period of time, you have a blockage. We have special coils that fit into the pipe and will clear the blockage very fast.

Blocked basin cleaning

A blocked basin is easy and almost not even worth mentioning apart from the fact that we have the right tools to do this super fast.

Leaking toilet repair

Leaking toilets is another complication for people. The fact of the matter is the toilet can leak water from various points. In most cases when leaking toilets are discussed very little attention is spent on the exhaust possibly leaking. The effect of leakage at this point could result in sewer gasses released into your premises which are not only poisonous but also flammable. So, it is key to have your leaking toilet looked at as soon as you suspect a leakage at your toilet. Let’s explore some of the points the toilet can leak water from:

Angle valve and Flexi pipe

Faulty angle valve repair

When the supply of water leaks it will be at this point. And that could be a result of a faulty or leaking angle valve. The angle valve is the small tap that is located under the toilet cistern. Using a piece of toilet paper will easily identify this point as the faulty part that needs replacement. The Flexi pipe is a small silver bendable pipe that is connected from the angle valve to the cistern. On both sides of this pipe is a rubber washer which is prone to failure. In many cases, we have also found the pipe itself to leak and fail.

The inlet valve

Faulty inlet valve repair

The inlet valve controls the flow of the water into the cistern. If this part fails, you will hear a constant flowing of water. In this case, water will fill up the cistern and then not be shut off so that the flow stops. Hence the water will flow through an overflow point in the cistern straight into the toilet pan. You can easily lose thousands of liters of water per month like this escalating your water bill. The saving in water will pay for the repair. What a benefit. It is best practice to simply replace the inlet valve with a new one to ensure a permanent fix.

The Beta valves

Faulty Beta valve

When the Beta valve is faulty, water will keep on running from the cistern into the toilet pan. The reasons are simple. The function of the Beta valve is to stop the water from running into the toilet pan until you flush the toilet. When this valve leaks water you can easily lose more than 200 liters of water daily. In this case, will replace the Beta Valve as simple as that.

Toilet Pan Exhaust

Leaking toilet pan exhaust

When toilet pan exhaust starts leaking you will have a constant wet floor around the back of the toilet. We will simply seal or replace the toilet pan connector in this case which will resolve the issue permanently. As easy as that.

Leaking pipe

Leaking pipes could be underground, like under paving, or exposed and visible. In either case, we can assist you. If your leaking pipe is located under the paving, we will remove the paving, expose the pipe, do the repair, and fill up the hole again. Unfortunately, we are not pavers and can not do a professional paving job for you. In many cases, clients ask us to put the paving back and we try our best to follow professional paving instructions using screed and so forth. When the pipe is exposed like alongside a wall, or in the ceiling we do it in record time. We keep on hand all the required sockets, fittings, and different types of pipes with varying thicknesses.

Leaking pressure valves

Faulty pressure control valve

The pressure valve controls the amount of water pressure applied to the geyser. When the pressure control valve starts aging, it will slowly start expelling water from its waste pipe. As soon as the amount of water starts escalating it will eventually run like an open tap. When the pressure valve operates within parameters it might expel some water to a limited degree which is fine. In the case when the pressure valve expels larger volumes of water, it is time for a replacement unit. We carry all the makes, shapes, and sizes of pressure valves and can thus replace them for you on the fly.

Leaking geyser repair

When your geyser starts leaking it is time to have it replaced. If however, it is just a Vacuum breaker or a T&P valve we can the replacement. The function of the Vacuum breaker is to remove any air from the geyser as it will cause the geyser to build up pressure. In the case when your geyser’s element doe s does not stop the power, and your element is working constantly it will result in the water starting to boil inside the geyser. In this case, the T&P valve will release some pressure by dumping some water. However, if this valve becomes faulty it will result in the valve expelling water like an open tap.

Leaking tap repir

Leaking taps are easily repaired with a tap washer in most cases. However, in some instances, the top part of the tap that contains all the working parts must be replaced. This part is called the head part. In some cases when it is worn out beyond repair, we will simply replace and the tap will be like a new one.

Leaking mixers

Leaking mixer repair

Leaking mixers can leak from the Flexi pipes that connect the mixer to the water supply. When the mixer itself leaks we simply replace the cartridges.

Water leaking from the ceiling

Water dripping from the ceiling

When you have water leaking from your ceiling it could be the geyser, geyser valve, or a burst pipe. In this case, we will investigate and do the repair after we have quoted you. It is best to contact us to come and have a look as we don’t charge to just have a look.

Leaking bathtubs

Leaking bathtub

Leaking bathtubs are normally from the waste pipe connection. What normally happens when your bathtub waste leaks you will not know about it. Only when the water damage becomes evident you will be aware of the fact that your tub is leaking. In this case, the culprit is normally the bath P-Trap that needs replacement. The P-Trap here is different from a sink P-Trap because this one has a connection for an overflow.

Leaking shower mixer

When your shower mixer starts leaking it will be evident at first glance. This is normally a simple mixer cartridge that needs replacement and can be done in a jiffy. However, if the mixer body is worn it will demand the mixer body to be removed and replaced. In this case, it will involve titling. We normally suggest a mosaic motive to be used in the area where we need to open the wall to do the replacement. In this case, also we are not tilers and can just try our best. However, we do have professional tilers clients can refer to do the tiling for them.

Faulty geyser element

Faulty geyser repairs normally involve an element, thermostat, and flange gaskets if your geyser is not heating up anymore. We have stock on board to do a quick repair even after hours or on weekends. In cases when your geyser valves leak we can do it in record time as we have the parts on hand.

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