Description
ITS-11HD 11 kW Heat Pump
The ITS-11HD is an 11 kW air-to-water heat pump designed for larger domestic, light-commercial and commercial hot-water applications. ITS currently lists the model in its commercial heat-pump range. The unit combines a durable metal casing, built-in circulation pump, R410A refrigerant and current-generation built-in Wi-Fi control.
The heat pump uses a refrigeration cycle to extract energy from the surrounding air and transfer that energy into the hot-water system. Compared with direct electrical resistance heating, this can substantially reduce the electrical energy needed to produce the same quantity of hot water under appropriate operating conditions.
11 kW Heating Capacity
The dedicated ITS manufacturer datasheet specifies a rated heating capacity of 11,000 W, input power of 2.58 kW and a published COP of 4.25 under the stated test conditions. Actual operating efficiency depends on factors such as ambient temperature, incoming water temperature, hot-water setpoint, water usage and system design.
Single-Phase Supply
This product is supplied as a 220 V / 50 Hz single-phase model, making it useful for installations requiring greater heating capacity without a three-phase heat-pump supply, subject to correct electrical assessment and protection.
Built-In Circulation Pump
The ITS-11HD manufacturer datasheet specifically confirms a built-in circulation pump. Integrating the circulation pump into the unit can simplify the hydraulic arrangement compared with systems requiring a separate external pump.
Built-In Wi-Fi
The current ITS product page confirms built-in Wi-Fi for control via the Smart Life application. This allows compatible operating settings and schedules to be managed more conveniently.
High Hot-Water Production
The manufacturer datasheet lists approximately 240 litres per hour of hot-water generation under its stated test conditions. The current ITS product page markets the model for geysers up to approximately 1000 litres, making it suitable for larger-volume hot-water applications when correctly sized and installed.
Technical Specifications
| Model | ITS-11HD |
|---|---|
| Rated heating capacity | 11.0 kW (11,000 W) |
| Power supply | 220 V / 1 Phase / 50 Hz |
| Input power | 2.58 kW |
| Current | 15.2 A |
| COP | 4.25 |
| Casing | Metal |
| Colour | White |
| Refrigerant | R410A / 1800 g |
| Circulation pump | Built-in circulation pump |
| Wi-Fi | Built-in Wi-Fi / Smart Life control |
| Hot water generated | 240 L/h – manufacturer datasheet |
| Maximum outlet temperature | 60°C |
| Water connection | DN20 |
| Maximum water pressure | 10 bar |
| Noise level | 52 dB(A) – manufacturer datasheet |
| Air flow | Horizontal |
| Expansion valve | Electronic |
| Waterproof level | IPX4 |
| Net dimensions | 985 × 420 × 798 mm – manufacturer datasheet |
| Net weight | 87 kg – manufacturer datasheet |
| Recommended geyser size | Up to approximately 1000 L – current ITS product page |
| Certification | TÜV (CB) |
| Warranty | Limited extended 5-year warranty |
| Life expectancy | >10 years |
Suitable Applications
The ITS-11HD is suitable for larger hot-water systems such as large homes, guest houses, lodges, offices, small hospitality facilities and other installations where higher recovery capacity is required. Correct sizing should always be based on storage volume, occupancy, peak hot-water demand, recovery requirements and ambient operating conditions.
Installation Considerations
Professional installation is essential. The installation must allow for suitable hydraulic integration, correct water flow, electrical protection, water pressure, drainage, airflow around the outdoor unit and appropriate pipe sizing. The larger capacity of this model means that the electrical supply and plumbing system should be assessed before installation.
Manufacturer Specification Note
The dedicated ITS manufacturer datasheet and the current ITS product page contain several revised values. This product record uses the dedicated technical datasheet as the primary source for the core numerical specifications and the current product page for the current Wi-Fi, geyser-capacity, certification, warranty and lifespan information.
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